AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts via chat or phone
- Express Replacement Service
- 24/7 priority access to Apple Support
- 24 months coverage
Additional Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorized technicians. Service coverage includes the following:
- Covers iPad
- Included USB cable and power adapter
- Coverage for up to two incidents of accidental damage protection every 12 months (each subject to a service fee)
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Keynote, Numbers, Pages, and other Apple-branded iPad apps
See AppleCare+ Terms and Conditions
https://www.apple.com/au/legal/sales-support/applecare/applecareplus/